Hotel Indigo Liverpool, an IHG Hotel

I stayed here for 3 days with my son and we loved the overall experience at the property. The entire stay from check in to check out was very smooth. During check in we were clearly explained our options for the room based on our requests. We had accidentally requested for late check in instead of early check in but the staff were nice enough to figure it out and give us options for early check in. The staff at the reception were very friendly and always sported a smile. They were always asking about our day or our plans and gave us some advice as well which was lovely. The housekeeping staff were extra nice and they gave us whatever supplies we needed. Staff at the restaurant were also very courteous and prompt. All the staff were very flexible and just made our stay very comfortable. The room was very well kept as well. We loved the overall ambiance of the property as well. It gave us a feel of a nice boutique hotel very tastefully designed in line with the name of the hotel which was very cool. The location of the property is perfect as its close to all the major attractions, shopping, bus stops and some very nice restaurants. Would highly recommend.

Good location for city centre and dock areas. About 15 minutes walk from Albert Dock. Bus stop outside the hotel, plenty of taxis available. Good choice of breakfasts, room was very clean and a reasonable size, plenty of storage and nice to have a mini bar not charging for non alcoholic drinks. Good hairdryer!

I recently stayed at the Indigo Hotel in Liverpool with my son and nephews to see the Liverpool v West Ham match at Anfield and couldn’t have been happier with the experience. The location is absolutely excellent—right in the heart of the city, making it easy to explore all the main sights, shops, and restaurants on foot. From the moment I arrived, the staff were incredibly warm and welcoming. Every interaction was friendly and professional, and they genuinely made me feel at home. One of the standout features of my stay was the breakfast. It was varied, fresh, and absolutely delicious—plenty of options to suit all tastes, whether you're after a hearty full English or something lighter and healthier. I’d definitely recommend this hotel to anyone visiting Liverpool. A perfect blend of comfort, hospitality, and convenience

The welcome and help I received from Amy on reception was first rate. She's brilliant! I bumped into the lady cleaning my room as well who was lovely plus the barman was friendly and helpful. The room was clean and comfy with snacks and drinks which was great. Hairdryer powerful and handy to have a safe. Also able to leave my bag behind reception for a few hours after check out giving me more flexibility to explore Liverpool before heading home.

Location is good, clean hotel, seating area out front is nice to have a drink/coffee before heading out.