Hotel Indigo Liverpool by IHG

Great location, friendly staff, hearty breakfast, comfortable bed and spacious room, nice shower with good water pressure, modern facilities overall. Also nice with a complementary mini bar, although the fridge itself goes off when the keycard is not inserted which is a bit inconvenient with dairy products and warm drinks especially in the summer days...

I stayed here for 3 days with my son and we loved the overall experience at the property. The entire stay from check in to check out was very smooth. During check in we were clearly explained our options for the room based on our requests. We had accidentally requested for late check in instead of early check in but the staff were nice enough to figure it out and give us options for early check in. The staff at the reception were very friendly and always sported a smile. They were always asking about our day or our plans and gave us some advice as well which was lovely. The housekeeping staff were extra nice and they gave us whatever supplies we needed. Staff at the restaurant were also very courteous and prompt. All the staff were very flexible and just made our stay very comfortable. The room was very well kept as well. We loved the overall ambiance of the property as well. It gave us a feel of a nice boutique hotel very tastefully designed in line with the name of the hotel which was very cool. The location of the property is perfect as its close to all the major attractions, shopping, bus stops and some very nice restaurants. Would highly recommend.

This is our second stay at The Indigo Hotel and it didn't disappoint. The whole hotel is so quirky, from the minute you enter the foyer you can't help but be impressed with the decor. All the staff are so helpful and friendly. We ate in the restaurant for a Surprise Birthday Meal, and the staff were so helpful in helping me decorate the table. The location is excellent, turn right and you are just a few minutes from the Liver Building and the waterfront, turn left and you are 5 mins from Liverpool 1.

Lovely hotel in a great location, super comfortable, very clean and lovely breakfast

The welcome and help I received from Amy on reception was first rate. She's brilliant! I bumped into the lady cleaning my room as well who was lovely plus the barman was friendly and helpful. The room was clean and comfy with snacks and drinks which was great. Hairdryer powerful and handy to have a safe. Also able to leave my bag behind reception for a few hours after check out giving me more flexibility to explore Liverpool before heading home.